When upkeep slips
Old opening hours, a broken page, or a form that never reaches your inbox can leave a customer without an answer. Sorting out hosting, email, and small edits across different providers takes time away from your business.
Our website maintenance plans give Sacramento-area businesses one team to ask for help. We look after the site and the everyday details that keep it useful.
Included each month
Every plan starts with Care. Choose more support when you need regular content updates, integrations upkeep, or priority changes.
Hosting and uptime
Hosting, uptime monitoring, SSL and DNS are included, so you have one place to turn when the site needs attention.
Email and forms
Care includes one business mailbox and form email delivery upkeep. WebOps includes two mailboxes; Concierge includes five.
Website updates
Care includes up to 2 change requests a month, done the same week. WebOps adds ongoing same-week changes, with one active request at a time.
Analytics and reporting
Analytics and a plain-English monthly report are part of every plan. See how your site is being used without having to work through the dashboards yourself.
Which plan fits?
Start with how often your site needs to change and how many requests you need moving at once.
$149/mo
For a healthy site that needs a steady hand.
$249/mo
For a working business site that changes with you.
$499/mo
For owners who want the whole web desk covered.
What is not included
A maintenance plan looks after your website. A new website build is scoped separately, with the work and terms explained in writing before it starts.
Need a replacement site? See our small business website design service for a separately quoted build followed by monthly care.
Weighing a one-time build against a monthly plan? See what a small business website costs.
Logo design and unrelated brand work are also scoped separately. If your request needs a separate project, we will explain that before work begins.
Common questions
We can look after your website, domain and business email. Start with your current website address and tell us where each service is managed. We review your setup and agree what will move, what will stay where it is, and what needs separate work before you make a change. Please do not send passwords or mailbox contents in your first message.
We review your current site, the access available and the features it depends on before recommending a move or a replacement. That includes WordPress, Wix or Squarespace sites and any connected booking tools. Keeping a design or booking setup depends on what can be moved and maintained; we do not promise an exact copy or support for every platform. A replacement site or new integration has a separate scope, agreed before work starts.
When a mailbox move is part of the agreed scope, we move its email history with it. We first review your current mail service, domain access and the mail apps you use, including Outlook if that is your app. We confirm whether your addresses and apps can stay the same and explain the switch plan before you agree to it. Compatibility, timing and service continuity depend on that review.
A routine change updates the site you already have, such as changing opening hours, replacing a photo, updating service text on an existing page or fixing a broken detail. A new website, a new integration, logo design or unrelated brand work is a separate project. Keeping an existing integration working is different from adding a new one. We review the request and explain any separate scope before work begins.
Routine care is month to month. Any separate build terms are explained in writing before work starts. Your accounts and content remain yours.
Our team makes the changes and looks after the site. You have one team to ask about website updates, hosting, email, and form delivery.
Care includes up to 2 change requests a month, done the same week. WebOps includes ongoing same-week changes, one active request at a time. Concierge supports 2 requests at once with priority turnaround within 2 business days. These timings apply to changes within the plan; new websites and new integrations are scoped separately.
New builds are scoped separately. If your current site needs a replacement, we will explain the build scope and terms before work starts. The monthly plan covers its ongoing care.
Yes. Your domain, code, content, analytics, and accounts remain yours. If we part ways, you take them with you.
Start with your current site
Tell us what is out of date, broken, or taking too much of your time. A short note is enough to begin.